Purchase of Ring 9/11/2021

On the 9/11/2021 I purchased a Black Diamond Ring   Ref 0*22-07829-97789 for a Christmas Present.  Unfortunatly the band broke.  We have been advised by a Jeweller that the band suffers from perosity which means that there were air pockets in the 9ct band.  I have taken a photo of the ring but don't know how to attach it to this letter. 

 

Could you advise how do I contact the seller now and sort out how the ring can be repaired.

 

                                                         Graham 

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Purchase of Ring 9/11/2021

Graham - can't you find the item in your purchase history - hence contact the seller.

 

Check for more than 60 days - in the drop down.

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Purchase of Ring 9/11/2021

There is no warranty on items bought on Ebay. 

 

What do you expect the seller to do?

You could send them a message, but I don't think you will get anywhere.

 

Others may advise opening a case through Paypal as you are past the 30 day window for a dispute in Ebay.

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Purchase of Ring 9/11/2021

Is he too long after to leave feedback - none is showing.??

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Purchase of Ring 9/11/2021

I think it's the last seller who left feedback for you. Go to their page and contact them from there if this is the case (you can add photos to messages). I don't think they will do anything, but you can try, and if you want to open a PayPal case I think you even "have to" contact the seller before starting a dispute.

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Purchase of Ring 9/11/2021

Depends on date of receipt... 60 days after that.

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