@andrew.rowe wrote:
so i brought an item - clearly selection Australian only, sellers page says located in Sydney - with ships fast aupost.
Wondering why this hasn't arrived. checked item then seller - location of item sydney - location of seller China
Can I report this anywhere ?
You can't report it anywhere as such because it is allowed on ebay. Sellers who are overseas are allowed to list items that may be in a warehouse here. The thing is, if it arrives and has been posted from China, then you could report location misrepresentation.
I'd bet my bottom dollar it is coming from China, but it could be repackaged here and sent via Auspost.
This goes on a lot on ebay, where buyers are under the impression they are purchasing from an Australian based seller because of item location. I've said for years that seller location should be on that initial opening page, next to seller ID, no buyer should have to go clicking links to uncover seller location.
You mentioned you were wondering why it hasn't arrived. Do you mean it is overdue, past the estimated arrival date window? Go straight into an item not received claim then.
The ads don't show seller lcoation but these days, there is an estimated arrival date. If it is supposedly in Aust but delivery is more than 10 days away, be suspicious.
