@natashaq150 wrote:
Hello. I just bought a limited edition controller on eBay. He didn't give me the track number after he mentions it's shipped already. I told him that I'll report the eBay if he doesn't gives me the track number since I'm not sure that I trust him because of his account is new and no stars. Just zero.
He just finally gave me a track number in a few days later. He asked for more pay as extra €10 something after I paid full price for both of this item and quote postage.
If the seller is listing on an EU site, English may not be their first language. I suspect hassling them for a tracking number could very easily have been interpreted as demanding a tracked postage service, which can cost quite a lot more sometimes.
In other words, the seller might have thought you were telling them to use a more expensive postage service, in which case I am not surprised they asked for the extra money.
Postage labels can be purchased online in many countries, and if that's integrated with eBay that can automatically mark items as shipped, but it doesn't mean the package is in the hands of the postal service, so it's also plausible that as soon as you started asking for the tracking number, the seller opted to change the service for the package. Maybe they had to wait for the first label to be cancelled and refunded, who knows, maybe none of this is applicable, but in any case, as lyndal mentioned, there are millions of packages sent all over the world that aren't trackable online at all - if an eBay seller doesn't use tracking, but you want it A) there's nothing to report to eBay, and B) you need to be prepared to pay any extra it might cost.
