Seller won't answer my questions - item isnt working and bought extra warranty

Hi, I bought a iphone in December and paid extra for warranty. Phone not working now, seller deregistered. 

Paypal wont help as as item has been used (of course!)

180 days expires in a few weeks.

seller wont reply to my email.

 

Where to from here?

I feel very ripped off!

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Seller won't answer my questions - item isnt working and bought extra warranty

lyndal1838
Honored Contributor

If the seller is deregistered then he will not even get your messages.

 

A paypal dispute is based on the condition of the item when it was received, not after it has been used for a few months.

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Seller won't answer my questions - item isnt working and bought extra warranty

Phones and other electronics are best NOT bought online unless it's through one of the big known retailers.

Otherwise warranites are often not honoured.

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