items not received seller asked me to close claim and would re send they have not done or refunded

[kopenhagen5]

Well I hope you didn't just take the word of another person and close the claim ?

[sandypebbles]

If you did indeed close the claim, eBay consider you are happy with the outcome

There is no reason to close a claim on a seller's say so

And the only type of seller who say close  a case and they will refund/resend etc 100% have exactly 0% of doing anything

There is nothing stopping a seller refunding/re-sending ect while there is an open case

[papermoon.lady]

It's a trick! The seller knows that a closed case cannot be reopened, so if you close a case, he or she will just ignore you.

Did you use PayPal to pay? If you did, you could still open a case in PP.

The seller's 97.7% positive feedback speaks for itself...