on 05-11-2021 12:23 AM
Don't rob people - I paid for the DVDs and postage - I am frustrated that that there is no person I can contact and speak with - I still haven't received them - please send the DVDs I paid for - Service with honesty and integrity - Don't take people money -and not deliver what we paid for. Disgusting service
on 05-11-2021 03:00 AM
This is America,bear to member forum, the people here you are blaming/accusing have nothing to do with it
Have you tried to contact the actual seller?
There is no need to contact eBay, you need to follow the proper process and stop blaming other buyers and sellers
What was the estimated delivery date?
You are not being robbed, if the seller does not respond and it is enough past the estimated delivery date, you open an follow through with an item not received dispute
And read up on how things work before buying again
on 05-11-2021 11:45 AM
This sort of post often amazes me.
Obviously they think they are on a direct line to ebay.
However, I have noticed a warning comes up sometimes when I open the boards and it says it is a public board, not to post personal details etc
That should be the first flag that would get a newbie rethinking their assumptions.
But if they persist in believing they are in commuinication with ebay reps, then 'I paid for DVDs and postage' is very little help. Is the rep supposed to delve into their buying history? What if they have bought from several sellers?
Surely if you expect help from an ebay rep, you should give details-item number, date bought, the ETA etc etc
Right at the top of my screen is something thast says 'ebay help'. Wouldn't you think someone would click that as a starting point and go from there? It isn't exactly hidden.
Just venting.😁
on 05-11-2021 11:51 AM
But don't we all work for eBay?
The go-to catch cry of the many who did not want facts or be told what they actually need to do rather than blame people here for whatever has happened ?
on 05-11-2021 11:53 AM
I did'nt notice when replying at stupid AM that auto correct had changed member-member to America bear to member
What the heck ??????
on 05-11-2021 12:06 PM
It seems to happen either when someone starts a new conversation/thread, or (for replies) I have seen it happen with Answers (in the Answer Centre).
So many people come here thinking we are eBay staff that maybe we should have a clear warning when people start a new thread, although, as you said, the warning we usually get should be a red flag, but maybe it should be even clearer...
@springyzone wrote:This sort of post often amazes me.
Obviously they think they are on a direct line to ebay.
However, I have noticed a warning comes up sometimes when I open the boards and it says it is a public board, not to post personal details etc
That should be the first flag that would get a newbie rethinking their assumptions.
😁
on 05-11-2021 12:22 PM
@sandypebbles wrote:I did'nt notice when replying at stupid AM that auto correct had changed member-member to America bear to member
What the heck ??????
guess who just got a new nickname?
on 05-11-2021 12:24 PM
Bill Gates and I, now have a shoehorn and 2 DVDs between us. We are rich I tell ya! RICH!
on 05-11-2021 12:25 PM
Cheeky 😋
on 05-11-2021 01:30 PM
@angpe823 wrote:Don't rob people - I paid for the DVDs and postage - I am frustrated that that there is no person I can contact and speak with - I still haven't received them - please send the DVDs I paid for - Service with honesty and integrity - Don't take people money -and not deliver what we paid for. Disgusting service
Where are they shipping from? How long have you been waiting for delivery? Has the seller provided any tracking details? (Note: not having tracking doesn't mean they haven't been sent). Have you communicated with the seller at all?
There's lots of accusations and assumptions in your post, but literally zero information to support them - the best assistance and most appropriate advice can only be provided if you include the kind of info referred to in my Q's.