Contacting a potential buyer

deesg
Community Member

I noticed an automatic rejection to an offer made on an item I have for sale. I did not understand how setting this automatic rejection price worked and now it appears that I've lost the opportunity to make the sale. HOW can I message the potential buyer having only his eBay name? I have since removed the automatic rejection option.

 

 

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Contacting a potential buyer

They would have been told they have another couple of opportunities to put in another offer.

 

If they don't you could maybe message them through their eBay ID - but I would leave off doing that for a few days, or it might seem to the buyer to be spamming them. See if they put a counter-offer in first.

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