2 computer parts were ordered on order 18-09306-29892 one delivered two needed

[khabke-vs4mtx0]

2 computer parts were ordered on order 18-09306-29892 one delivered two needed.   How do i obtain the second part

kwk

[sandypebbles]

You would need to contact the seller

Were they suppose to be packaged together? 

Was there a tracking number(s)

Was the listing specifically for two parts, or did two need to be selected from a drop down menu?

Other members cannot look up an order number for you, what was the item number?

[padi*0409]

If the seller is not responsive open a dispute for "item not as described" under the MBG

DO NOT close it until you are completely satisfied with the result. Once a dispute is closed it cannot be reopened.

https://pages.ebay.com.au/ebay-money-back-guarantee/index.html#guarantee

Edit. be very aware of the time limits on the dispute.

G'day Sandy and Papermoon.

[papermoon.lady]

First you have to contact the seller in case it was an honest mistake.

If the seller does not help, you will have to open a case for "item not as described" if a part is missing.

[jellybirddesigns]

Nobody on the forums can see your order number.

Sometimes a listing will show multiple items to indicate "abundance",  but the description will actually refer to just one item being sent. If you provide the item number we can take a look at the seller and see if they have a good/dodgy reputation and also if the listing was accurate.