Why is ebay not changing policies to suit covid 19

Why is ebay refusing to change pilicies in line with covid 19 pandemiic,..ie how can you be refused refunds frim fraud sellers when you cannot be home beforec3 minths to checknif items are delivered, theur respinse you nedd to advise within 3 ninths to get your refunds, so we cannot force selkers to re pay you, even when thet took your money and BEVER POSTED THE UTEMS,2 MENS WIGS.,REFER <Removed> WHO IS FIJI CALL CENTRE SUPERVISER NEVER REPLIES TI YOUR COMPLAINTS AND EBAY SEEM TO SUPPORT HER

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Did you question eBay when you were speaking to them?

 

 

Did you really actually speak to anyone from eBay at all?

 

 

Why do eBay fully support scammer buyers?

 

What proof do you have the seller is a fraud?

 

Is this based on not getting an item?

 

How do you know they never posted it?

 

Why buy when you are going off on holiday and then expect special, extra extended time limits just especially for you?

 

 

You claim *you*  could not be home within 3 months due to Covid but apparently Covid could  not have possibly prevented YOUR iteml from being carried or arriving, like it has worldwide to many thousands of people ?

 

You have 30 days to open a dispute by the way, not three months 

 

What is this Fiji call center you speak of ?

 

 

Did you lodge a dispute via PayPal ?

 

 

It is also apparently ok for you to leave false positives in your feedback and break forum rules 

 

Basically it reads that there are no rules for you, but there should be special treatment given to you