Money taken but no confirmation of purchase.

yvieth88
Community Member

So I placed an order for something over 100 bucks and its taken the money from my account, however its not in my purchase history, I dont have an order confirmation and theres nothing saying I bought it except for the fact that the money is no longer in my account? Is this normal? Do I wait, whats happening?

 

Accepted Solutions (0)

Answers (3)

Answers (3)

Other members cannot tell you what is happening

 

How long ago did you buy the item?

 

Have you changed the dropdown menu to cover the purchase period?

 

Did you buy under this account?

 

Another account?

 

Did you buy as a guest?

 

Is the email you have registered with eBay the email address you are checking?

 

Have you checked the junk folder?

 

Have you communicated with the seller and asked for a tracking number?

i ordered generator on ebay. i made the payment via PayPal. No confirmation no generator no answer

nomar_7045
Community Member

i paid over 200 dollars for a red tiger dash cam no confirmation of order or receipt 13/11/2023

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