Has anyone got a phone call from 'Ebay' saying there is a suspicious gift voucher from California.

[becrath]

I got a phone call from 'Daisy' from Ebay saying that there is a suspicious gift card on my account and its from California. I asked for her credentials and she gave me an employee number. It seems like fraud. Do Ebay call customers like this?

[countessalmirena]

@becrath,

The phone call you received was a scam.

The intention is to make you afraid that your account has been fraudulently accessed and that something has been purchased on your account by someone else. It’s not true; the scammer wants to convince you to give them access to your computer or device by downloading a third party app which will give them total access. “Supposedly” the app will be a “secure server” so that they (the fake eBay people) can refund you.

It’ll probably also involve the old “we refunded you too much so you need to repay us with gift cards” scam. This will involve faking transaction entries in your bank account so that it looks as though you’ve received thousands in a mistaken amount.

The whole thing is a scam.

SCAM SCAM SCAM.

Don’t engage with such scammers. Don’t give your details; don’t confirm details; don’t say anything. Just hang up in future. Don’t call them scammers; don’t play with them; don’t seek revenge; don’t swear at them; don’t call them back. Just hang up.

[sandypebbles]

Nope

What information did Daisy*  (*not her real name) want from you?

Do you have a gift card on your account?

Have you contacted eBay and reported the phone call to them?

[becrath]

Hello , thanks for your comment. I don't really know what she wanted from me. She wasn't very clear. No I don't have a gift card on the account and I don't know how to contact ebay directly. I wrote a post here as I don't know how to contact them for information.

[sandypebbles]

This is just the member to member forum that eBay do not read. If you want to contact them, you need to go to eBay Help at the top of any page and go from there (during business hours) if you can find the issue listed that most closely relates to this, select that and go from there once you connect with an agent. And best if you ask for a supervisor, as base level staff will put it in the 'too hard basket' as their script is unlikely to cover it