My buyer arranged purchase through messages and didn't mark it 'sold' online. Can I do it?

How can I mark something 'sold' if my buyer paid cash and picked up before I realised he had to mark it as sold online. I haven't done this for a couple of years and forgot how it works. So it's still marked as active and I am getting offers I don't need! I have messaged him and asked him to do it but no response today. I have to apologise and tell bvuyers it's sold but I can't seem to update it from the seller listing. Help!!

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lyndal1838
Honored Contributor

Oh dear, the last seller who had this happen had her account restricted for selling off ebay.

All you can do is end the listing and hope ebay does not realise what has happened.

 

Hopefully if they do work it out you will only get a week's restriction where you are unable to list any new items.....that seems to be the punishment for a first offence.