Top rated seller

[fetzerveeble]

Hello.

Like so many, I was looking at an item and thought to check the feedback score.

I'm not sure if putting the name of the seller in a post is allowed, but I'll try.

You can see the high negative feedback score.  Since Aug '23 it's sitting on 10.7% and the last month it's 20.4%  Yet, eBay says they are a top rated seller.

• One of eBay's most reputable sellers.
• Consistently delivers outstanding customer service.

Why are these sellers permitted to continue selling?  Clearly they're not a reputable seller, as the comments make clear.

From what I can see this is nothing new.  So, there's really no need to post a reply.  I just don't see why they have a feedback score system and it means nothing.

[sandypebbles]

The feedback system is flawed in any case

For example, buyers can only be given positive feedback or no feedback

And as for this seller (you agreed to the rules when you joined, not allowed to name and shame)

They are still on eBay because buyers choose to keep them their, to keep buying from them and supporting them

Every buyer has a choice and 100% control over who they buy from

All the warnings are there to avoid the seller, are'nt they?

Yet look how many just don't care enough to look at who they are buying from before buying

[fetzerveeble]

Thanks for replying.