i have been charged for selling an item but the buyer never paid

[sbgizzicat]

Hi 

I have recently plasced an ad to sell a couch. A bidder won it and never paid for the item. I have emailsed them multiple times with n respaonse. I also noticed they lived in QLD and I live in VIC and it was a local pick up item only.

I tried to cancel the the item, but they have  not comfirmed this either.

Do I still have to pay the $15 insertion fee when this item didnt sell due to the buyer not paying?

Is there anything else that I can do to correct this? I can not  relist the ad as i have now sold the couch through another avenue?

Kind regards

Shona

[enigmabear]

Have you reported it as an unpaid item?

Ebay assumes it is sold and paid for, as far as they are concerned, as soon as something 'sells' the seller will be charged the fees

You need to report it as unpaid, once it has been at least 4 days later you can close the case (marking that you were not paid) to get your fees back

Plus, add the fake bidder to you blocked bidders list so they can't bid on more of your things when they have no intention of paying