how do I submit photos etc. to ebay to support a my side of a claim made by buyer

rolajenn
Community Member

Hi  all.......things go from bad to worse ......recently had a very nasty buyer wanting a refund .....there really was nothing wrong with the item ....she just overspent.  Bought 4 items on ebay only ...3 from me ..........................ebay just debited my paypal and refunded her .....wow !!!!!but before this I tried and tried to send my phots as evidence and an explanation about her story changes .....this was impossible as everytime I was thanked and then told a different address .......none ever properly acknoeledged .......now of course buyer has money and item .....Does any one know the email these things should go to ??  thamks  jen

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