Buyer enquired on my listing but eBay flagged his enquiry as sold. Item has not yet been sold.

jg0509
Community Member

I need to take the sold status off my item.  Buyer did not mean to mark it as sold, he was just trying to get more information.  How can I change the status from sold back to for sale?  Buyer is still considering whether he wants to purchase, but I need to keep it listed in case he decides he does not want to buy it.

 

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Buyer enquired on my listing but eBay flagged his enquiry as sold. Item has not yet been sold.

Buyer has clicked buy and you are charged fees.

 

Cancel the sale from your end and you will need to call ebay to see if they will refund the fees as it was in vehicles.

Explain buyer didn't mean to purchase.

Then relist.

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Buyer enquired on my listing but eBay flagged his enquiry as sold. Item has not yet been sold.

Thank you.  I contacted EBay and they cancelled the purchase and relisted my item.  I don't think I have been charged any fees.

 

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