11-06-2021 09:01 PM - edited 11-06-2021 09:05 PM
Hi All,
i've been using Gumtree promo of two free listings per month with zero fees ever since i discovered the promo. Before Managed Payments, I used to get paid via PayPal and I would get paid in full with no issue.
Now with the Managed Payments system, I only get partially paid as ebay deduct fees they normally would on a normal sale. However, because I'm using the Gumtree promo, I don't get charged any fees.
Apparently now the protocol is, I get paid partially now with fees deducted and then get reimbursed (by presumably ebay) up to 60 days later. There appears to be some confusion with regard to when I will get paid by as well because speaking to a Rep through online chat, I've been told up to 15 days, a month and 60 days by another Rep.
I've never been through this process before because the first time I made a sale after Managed Payments was implemented and queried when I will be reimbursed, ebay reimbursed me immediately "as a courtesy."
Moreover, ebay provides no official correspondence anywhere to indicate that this is a zero fees sale through Gumtree and that I will be paid later so I'm kind of hoping and waiting, fingers crossed, that they haven't forgotten about me and will eventually reimburse me what they deducted in fees.
I don't even know why they have to deduct anything in the first place if it's through promo. I feel it just adds to confusion and is unnecessary when it's all coming out of their coffers anyway (and not a situation where Gumtree has to reimburse ebay and then ebay reimburses me, I presume).
Anyone else been through this process and can reassure me that I will in fact get reimbursed (and hopefully not have to wait until 60 days because that is a ridiculous amount of time to have to wait to be reimbursed).
on 11-06-2021 10:04 PM
Anyone else been through this process
No. I am not mug enough to list on Gumtree
on 12-06-2021 02:23 PM
Been on chat multiple times. Apparently the issue is being worked on. I want my FVF back.
on 13-06-2021 12:52 AM
Too lazy to look, but there is another thread about this on the boards somewhere, on going for quite a while I believe.......
most replies were to just keep hounding eBay until you get your refund.
on 13-06-2021 12:54 AM
on 13-06-2021 03:35 PM
what does that even mean?