Getting paid for delivered goods

mstm2401-2
Community Member

I sold a pair of shoes and sent with Aus Post not Sendle.  The shoes were delivered but the tracking still shows I haven't sent via Sendle.  How do I advise Ebay that I the shoes were sent by Aus Post and not Sendle?

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Getting paid for delivered goods

Besides your funds will be on a 30 day hold anyway, as you are considered a 'new' seller by eBay, 

 

Why would eBay think you used Sendle, unless you selected that option for the postage?

 

 

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Getting paid for delivered goods

Just add the tracking number,  and select auspost as the courier.

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Getting paid for delivered goods

It would seem you have purchased a Sendle label through eBay AND paid AP for the actual postage.

 

You are extremely likely to have ended up paying 2 lots of postage, and are unlikely to get a refund for the unused one, as you only have five days to cancel.

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