on 20-03-2024 10:42 AM
I sold a pair of shoes and sent with Aus Post not Sendle. The shoes were delivered but the tracking still shows I haven't sent via Sendle. How do I advise Ebay that I the shoes were sent by Aus Post and not Sendle?
20-03-2024 10:45 AM - edited 20-03-2024 10:45 AM
Besides your funds will be on a 30 day hold anyway, as you are considered a 'new' seller by eBay,
Why would eBay think you used Sendle, unless you selected that option for the postage?
on 20-03-2024 01:49 PM
Just add the tracking number, and select auspost as the courier.
on 20-03-2024 05:30 PM
It would seem you have purchased a Sendle label through eBay AND paid AP for the actual postage.
You are extremely likely to have ended up paying 2 lots of postage, and are unlikely to get a refund for the unused one, as you only have five days to cancel.