on โ05-10-2014 06:08 AM
on โ05-10-2014 07:52 AM
I have no idea why you are offering to cancel. Open an unpaid item case, and don't give the so-called buyer the opportunity to muck you around. They either pay or get a strike.
You are best to wait until the unpaid case is finalised before sending a second chance offer - yes. You may (although it is unlikely) end up with 2 buyers if the first one changes their mind and decides to pay. However, you can probably best judge this by the communications you have had with them since the sale.
Why not re-list as a "buy it now" with immediate payment required - that way you can be much more sure of the buyer paying as the listing only finishes when payment is made.
As for how much you will pay if the buyer rejects your offer to cancel, the ebay fees are about 10%. There's no way I'd be copping that or letting them off the hook by allowing them to cancel no matter what their sob story was.