@jellybirddesigns wrote:
Just remind me - I can cancel the sale under "Problem with postage/other" without any issues?
Naturally I will add her to the BBL.
You won't get a defect if you select that option, but the buyer can still leave feedback if they want to, and ebay may be less willing to remove it without solid evidence of a problem with the address (unless the negs contain a lot of "not received" comments, in which case you could suggest that there is clearly a problem at their address - could be the address itself, could be the person at the address 
).
In these kinds of cases, I will usually block them, send by fully trackable means, and record the packing process on video instead of the usual single photo of the items shown next to the addressed package, and so far things have gone ok without ever hearing from the buyer - positive to negative ratio has never been that high with a buyer I've had, that I've noticed anyway. I also might think twice if the order value was on the high side.
