Payment On Hold

[moska65]

Has anyone else had payments from selling an item put on hold, as i have been using Ebay for over 20+ years and have never had a payment put on hold, as the only thing i can find is that they can hold payment for upto 30 days which is not right, considering we have sold the item and it has been picked up, and ebay have taken there portion out but still no money. Also canot find any where to actually be able to contact a cust service person apart form a useless Virtual Assistant. Very peeved of customer

[domino-710]

Better read the T&C's before listing again - they are what you agreed to.

[sandypebbles]

Every single seller who has not sold in some time will have a 30 day hold on funds. eBay sees you as a 'new seller'

It does not matter how long the person has been using eBay

You agreed to the policy when you listed the item and ticked you had 'read and understood' box. so if you think it is 'not right' yo did not have to proceed with the listing

Your last feedback as a seller shows 'more than a year ago'

The holds are not new and are no secret 

And yes, sellers do need to supply the item within their stated handling time

Contacting eBay is not going to get you special treatment 

Have you indeed signed up to Managed Payments and been verified to sell?

[paper-jack]

Just to add to the other answers.  Ebay's policy of being careful when an account that hasn't had any sales for a long time, is reasonable. Their precaution is to cover cases where an inactive account has been hacked and is an added protection for the buyer.

If ebay are holding funds that means the buyer has paid and the goods must be posted. The hold on payment to the seller is only until they have established, or reestablished that they are legit.