Tonight i had a request (well more like a demand) for a refund from a buyer claiming damage on a Leona Edmiston dress i sold on Sunday.Buyer claims damage on a tie at the bottom of the dress,claims it's false advertising etc & that she expects a refund.
I msg back that usual procedure is to send me a pic of the damage then post the item back.
I tied those ties up for pics just before i listed it & you can see 'em in the pics.No damage but I'm fine with a refund.
She msg back that i already know the damage & she not going to take pics but give her my address so she can post back & wants the refund paid to her bank account.
She paid with PayPal so if i refund to her bank account can she claim she got no refund?Or is it better to do it this way with the new defect system?
