ebay calculator has overcharged on invoice how do i correct invoice

wixmore
Community Member

Ebay over quoted postage how do I correct postage on buyers invoice.  Thank you anyone who can help.

Barbara

Message 1 of 2
Latest reply
1 REPLY 1

ebay calculator has overcharged on invoice how do i correct invoice

Have you tried to send your own invoice and enter the postage cost yourself?

If you do this do not click on recalculate after you enter the postage cost.

Or you can refund the buyer the difference after you have posted the item.

Message 2 of 2
Latest reply