getting paid

hi

we didn't get paid for items picked up because we didn't scan the barcodes, how can we resolve this

Message 1 of 3
Latest reply
2 REPLIES 2

getting paid

Aside from the QR code not being scanned as required , have you not been paid at all  OR are you funds on hold since eBay see you as a 'new' seller?

 

Plus, the buyer is yet to leave feedback

 

So thus far, you have no proof they have been picked up/supplied

 

Have you tried 'marking as sent'

 

Were the items originally listed with a pick up option, or did the buyer ask you if they could pick them up instead of posting them?

Message 2 of 3
Latest reply

getting paid

Not everyone has the ability to scan the codes - do they have a numeric number which can be entered.

 

If so ask the buyer to supply same.

Message 3 of 3
Latest reply