how to retrieve buyer phone number after paypal payment is made?

[ozoom]

Hi can someone tell me how to retrieve buyer's phone number after invoice is paid?

I know phone number is on the invoice but after it is paid ebay hides the phone number from "order details" and it's no way to be found... I need the number to make booking with the courier compnay....

can someone help??

[shiver_me_shrimp]

You could try messaging the buyer?

[clarry100]

I thought the phone number (if listed) stays on the order details page for up to 45-days after payment.

[curraone]

ebay allows you to access a buyers phone number using FIND CONTACT INFORMATION

http://www.ebay.com.au/sch/ebayadvsearch?_sofindtype=9

[lyndal1838]

I am only a buyer but the seller automatically gets my phone number when I pay through paypal...it is always on the address label whether the seller is local or international.

[curraone]

that is true if the seller uses ebay or click and send labels.

However in this case, the OP is going to use a courier.

[hotrodvideo]

Buyers phone number  can be found in the Buyer's Pal Pal details

[curraone]

I don't know why you say that - it is not showing in any of mine.

[*sparklz*]

It depends on the options the buyer chooses whether or not the seller can see their phone number

[ozoom]

no the phone number never show up on Order Details, only on the unpaid invoice (before paypal payment) that's where I am stuck because many buyers pay for the goods immediately.

I don't understand the logic in ebay and why ebay thinks it is a good idea to hide the phone number when it was originally available in the unpaid invoice but not on the Order Details page (after payment).

To ask the buyer for a phone number is not effective and you may not get an answer and it causes lots of delay in posting, and buyer would also think their ph number is already on ebay record and why the heck you would ask them for the ph number again. Then you have to explain things once again.