how is it possible to make an intelligible communication here?

[d-m0147]

This ebay site makes it nearly IMPOSSIBLE to contact either a seller, or the customer service. The seller keeps popping up the question about the phone number - I DO NOT WISH TO BE CONTACTED BY PHONE, I do not wish to leave my phone number as I am not in Australia. The ebay customer service keeps spitting out a blank page when clicking on "contact by email". Logged in or not, it makes no difference, it is impossible to make any enquiries.

I could not even leave feedback about my order from <REMOVED> if I wanted to.

So the question is: how would I direct the simplest of questions to either the seller or the customer service??????????

Why isn't there an intelligible way to contact somebody here, rather then jump through numerous hoops only to get nowhere???!!!!!