on โ31-07-2019 03:21 PM
I have completed a successful purchase on ebay with a seller who I brought two items from and all has been finalised and feedback left, but when I go to "hide order" it comes back everytime I re-open the page. All other orders I can hide but this one keeps coming back, it is so annoying- any tips on how to get to hide properly?
Solved! Go to Solution.
on โ04-08-2019 03:41 PM
Thank you, I tried to hide the order using the app and it seemed to work on that, so must be a bug somewhere.
on โ31-07-2019 03:25 PM
There's many many threads about this on the forum
Have a look and see if the suggestions work for you
I have never wanted or needed to hide anything so I can't give first hand tips
eBay seem to have zero interest in trying to fix this as it has been going on for weeks now
on โ31-07-2019 04:26 PM
Just be patient.....orders eventually are hidden automatically by ebay.
on โ31-07-2019 07:10 PM
OK thanks, I never had issues before so was perplexed - it is annoying as I have been buying a lot of things lately and like to remove the completed items to keep things easier to track, thank you
on โ31-07-2019 07:11 PM
on โ31-07-2019 10:54 PM
This happened to me a couple of years ago and it was very annoying then but I don't remember how it was finally fixed?
It is happening again and no-one has any solution as to how or when it will be fixed lol.
I've had this issue now for the past 6 weeks grrrrr so I'm thinking that it could be fixed after 60 days automatically? this is when they disappear from the current purchase history so hopefully they go with it (shrugs shoulders)
on โ31-07-2019 11:20 PM
Thank you very much - I shall just be patient, it is only with the mulitple purchase ones that I can't hide. Appreciate your reply. :-))
โ03-08-2019 04:26 AM - edited โ03-08-2019 04:27 AM
This is a bug with the web site. It happens with all orders that contain multiple items. It needs to be fixed.
on โ04-08-2019 03:32 PM
It is not happening to everyone.....I have not had a problem with not being able to hide orders.
You can just be patient....the orders are automatically hidden eventually.....60 days I think.
on โ04-08-2019 03:41 PM
Thank you, I tried to hide the order using the app and it seemed to work on that, so must be a bug somewhere.