This is the link for it, courtesy of the countess in the thread i started which offers other options in the GSP process.

 

https://www.ebay.com/help/global-shipping-program/default/global-shipping-program?id=4646

 

https://community.ebay.com.au/t5/Buying/Global-Shipping-Program-put-into-perspective/td-p/2165256/hi...

Thanks for that reply 4channel. The inexorable link which exists between the payment for items purchased and the payment to Pitney Bowes GSP makes it impossible to pursue a shipping charge refund without the whole situation becoming so incredibly convoluted as to render the process pointless. This is the worst experience I have had on Ebay, not enhanced by some of the abuse I received on this forum. I live and learn but if I can pass a message to any future Australian reader it is DON'T BUY FROM SELLERS WHO ONLY USE EBAY GLOBAL SHIPPING PROGRAM. YOU'LL BE ON YOUR OWN IF THINGS GO WRONG. (There may a number of attacks on this message from Ebay bots, but I have nothing to gain. Just be warned!)

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@ibmfella wrote:
Thanks for that reply 4channel. The inexorable link which exists between the payment for items purchased and the payment to Pitney Bowes GSP makes it impossible to pursue a shipping charge refund without the whole situation becoming so incredibly convoluted as to render the process pointless. This is the worst experience I have had on Ebay, not enhanced by some of the abuse I received on this forum. I live and learn but if I can pass a message to any future Australian reader it is DON'T BUY FROM SELLERS WHO ONLY USE EBAY GLOBAL SHIPPING PROGRAM. YOU'LL BE ON YOUR OWN IF THINGS GO WRONG. (There may a number of attacks on this message from Ebay bots, but I have nothing to gain. Just be warned!)

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Interesting that you thank the one person who has offered absolutely NO answers/solutions/work arounds.

As against you discussing the refugee crisis? There is no answer to this until Ebay clean up their act.

So padi's links to previous discussions about the matter weren't deserving of acknowledgement? Shows your mindset, I suppose. You're not after solutions, just simple validation of your particular paradigm.

 

And it was climate change, not refugees. At least read what you are trying to disparage.

Look, I pursued this ad infinitum with Pitney Bowes who, after undertaking to find a package which is no longer missing told me they don't refund and kicked me back to eBay who did no more than cloud the issue even more with ridiculous linkages and inadequate response options, lack of document upload facilities....etc. Paypal is just as useless. My particular paradigm is that eBay will continue to do as they like, and your apparent mindset is to enable just that.

Climate change or refugees, it was IRRELEVANT and insulting to discussion about a genuine problem.

Don't see where I offered any abuse either.    Sheesh.

 

Ooooh....wait......is it too late to offer some now?