I take it from a number of posts here that others in Australia have experienced the utter frustration of dealing with the Global Shipping Program. There is absolutely nothing Global about this. I think Ebay sees the 'S' in GSP as standing for 'Suckers'. No more combined postage, no more effective tracking, and when one contacts Pitney Bowes a fob off to a FAQ site is all you'll get. My issue started when I purchased 2 items from the UK on 14 August 2019. On 19 August my items were sent but some idiot in the UK couldn't find Goolwa, South Australia in the UK. So, again on the 19 August my items were returned to the sender. That was the last time I was given any idea where my items were. A message to the seller saw a barrage of emails hit my desktop the next morning. 12 of them, yes, 12 emails for 2 items. The twelve emails repeated endlessly that my items had been returned on the 19th. By the 21st August, needing these parts now quite urgently I told the seller that I wanted to cancel the transaction and that they would escalate the issue with Ebay. I still needed the parts of course, so I ordered 2 more of them from a German seller, not on Ebay (I presume) The parts were about the same price but the shipper was going to be DHL, not the Global Sucker Program.
Not sure if my refund would also include a refund from Ebay GSP, I contacted Paypal to act on my behalf. I can only presume that they contacted someone, anyone, who knows?, because today I have another 7 messages trying to update me. I still have no idea where the items are. That's 19 messages and I'm still none the wiser. What a joke. I know most US and UK residents think the world starts and ends at their borders and shorelines and that's ok. But, if you're going to call something Global, one should first buy an atlas and realise that there's a lot more world out there.
