Answer Centre

stolen credit card details cant contact ebay for help

Trying to contact ebay and the wait time on calling them has been on average 45 minutes. Anyway find out that ebay has had security issue's with entities being able to hack buyers accounts and now I have an issue with someone using my credit card det...

change of mind refunds

I recently sold an item and no sooner had the buyer had it. They changed their mind and didn't want it.Now I know at normal shops, they don't have to accept returns or give refunds for change of mind.So why do I have to do it. ? I have it clearly sta...

FRAUD AND THEFT

HelloWas hoping for some advice? I recently sold a very expensive vintage dinner set. I sent the buyer 5 huge boxes carefully wrapped. The buyer contacted me one of the items was broken. I explained all the boxes were insured and she could claim this...

Can a buyer give a negative feedback to seller if they don't return the item.

Resolved! Just sold an item that stated "pickup only" buyer now wants postage

Just sold an item that stated "pickup only" buyer has selected a postage service?I did not offer postage, any one know what to do.Many thanks in advance

I won a bid on road bike that was from the UK. He won't proceed, stating, transport costs to Aus?

The port charges and cost of transport is included in price.

USD on ebay.com.au

Ahoy everyone,I'm selling within Australia and for whatever reason every time I try to list an item or edit an active listing I am redirected from ebay.com.au to ebay.com which means every price I input defaults to USD. This is super super annoying, ...

Will the public see my listings

Who will see my listings I want to sell quick

Resolved! my ebay summary page writing is very big. How do I make the writing smaller

how do I make the writing smaller on my eBay summary page

Buyer has asked if i could send item with a different surname,as they have changed there surname.

Is that ok? Or is that an issue and or anything i should be concerned about?

Can I search purchase history over 7 years ago?

I need some information on an old purchase.I have searched the last 7 years but I think it may be older than that.Is there any way to go back further?

Seller wanting reimbursement if lost item shows up?

I bought from a seller listed as being in Australia. I was sent the tracking (and soon realised it was in fact coming from China) but the tracking has been listed as “pending” for the last 6 weeks. The seller has agreed to refund me but has asked- in...

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Activity in Answer Centre

stolen credit card details cant contact ebay for help

change of mind refunds

FRAUD AND THEFT

Can a buyer give a negative feedback to seller if they don't return the item.

Resolved! Just sold an item that stated "pickup only" buyer now wants postage

I won a bid on road bike that was from the UK. He won't proceed, stating, transport costs to Aus?

USD on ebay.com.au

Will the public see my listings

Resolved! my ebay summary page writing is very big. How do I make the writing smaller

Buyer has asked if i could send item with a different surname,as they have changed there surname.

Can I search purchase history over 7 years ago?

Seller wanting reimbursement if lost item shows up?

No activity /Reserve not met

My d bay order came via union lucky returns .It was not what I ordered and can’t find seller

I need to contact ebay as I have a waranty issue. Does anyone have an email?

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