if a seller sends me the incorrect advertised item, is he liable to pay for the return of the item

[colbern93]

I purchased an item on ebay and the seller has sent me the incorrect item.  The part does not fit the machine that it says it does. It is a different colour to the one advertised and is half the correct size for the model it says it's for.  I would like to know if I have to pay postage for the sellers stuff up.

Thank You

[*sparklz* · Accepted solution]

HAve you contacted the seller and advised of the issue?

That is the first thing to do.

Depending how they act will depend on what you do.

If you open a dispute for item not as described via ebay then escalate to a claim ebay will get you to print a return label through them and the seller then pays the return postage if what you say is correct in the item is not what was advertised.