on 16-03-2014 10:19 PM - last edited on 17-03-2014 06:16 AM by mc_remington
I was unaware that neg feedback could be changed. I have a seller sending me message after message asking me to change my neg feedback to positive. I won the item 5 weeks ago, contacted them many times as it had not arrived. There tracking number on the item didn't work, so I put a claim into PayPal and got a refund. I then left neg feedback. Now they are telling me that it will reck the reputation of there business if I leave the neg feedback. They have over 50 neg for this month. I replyed that feedback is a way to warm others and share my experience and that if they didn't want neg feedback then maybe they should change there business practices. Again yet another message from them..... Should I report this to eBay?
on 16-03-2014 10:37 PM
stand your ground, they have almost 1000 negatives in the last 12 months and 751 feedback revisions!
Be careful when leaving feedback as you are not permitted to mention eBay or PayPal disputes in a feedback comment. They don't need you to revise the feedback as eBay will remove it for them if they ask for it to be removed because you mentioned a PayPal claim.
on 16-03-2014 10:37 PM
Yes, report it.
you had every right to leave that neg.
on 16-03-2014 11:46 PM
on 18-03-2014 12:03 AM
18-03-2014 12:07 AM - edited 18-03-2014 12:09 AM
i suppose when they have many negs and are skating on the edge of losing their account any possibility of a revision is worth the chance.
on 18-03-2014 08:41 AM
Why would you continue to let these emails annoy you? Just delete them as soon as they arrive without opening them then the only time and effort that is being wasted is that of the seller.
on 18-03-2014 10:36 AM
Well, normally if I were a buyer, I will do some 'Reference Check' for the seller first. If the seller got too many negative feedback during 1 month or 12 months, I would then turn around to another seller...So just be careful next time to do reference check before you pay money. For your this particular case, I think eBay will take action to those with so many neg feedback, so you don't need to do anything or change your neg to postive or neutral feedback. Good luck!
on 18-03-2014 07:14 PM
"For your this particular case, I think eBay will take action to those with so many neg feedback, so you don't need to do anything or change your neg to postive or neutral feedback. Good luck!"
No they won't , there are sellers with far more Negs then that and ebay will do nothing
18-03-2014 07:29 PM - edited 18-03-2014 07:32 PM
it's a percentage thing, or more accurately a DSR thing.
As long as a sellers stars are above 4.4 they are usually okay. Which in itself is ridiculous. Where else would 60% of feedback leavers rating a transaction 4/5 and the rest 5/5 be an issue?
For those complaining that some of us don't handle new board members with kid gloves, how do you suggest we handle new board members who think, rather than know what eBay's policies are? Not you ipoh, the person you replied to.