on 10-10-2013 09:57 PM
Hi, I'm looking for some advice. I recently purchased 2 items from a seller who had them listed as pick-up only, so no postage costs were included in the listing. Emails prior to auction end clarified tht the seller would be happy to post at purchaser's expense, which I was happy with. I won the items, and paid for them accidentally before the invoice with the postage was issued. What can I do now? I need to pay the postage costs, but the seller doesn't seem to be able to raise an invoice for that alone. many thanks for any assistance. Sharon
on 10-10-2013 10:00 PM
Your seller can refund your payment, then they can send an invoice with postage on it.
on 11-10-2013 01:16 AM
Your seller needs to log into Papal and refund the payment and ten wait a few hours fr t t filter through to ebay so it shows as unpaid then they will be able to send a revised invoice to include postage.