on 18-01-2014 04:45 PM
Do they still have the live chat programme on ebay? Ive been going round in circles trying to find it
on 18-01-2014 05:20 PM
Seems to have disappeared
on 18-01-2014 06:20 PM
It is still there under Customer Support > Contact ebay tab > Choose from Buying, Selling or My account > choose the option closest to what you want then you will get the contact options of phone, chat or email
on 18-01-2014 07:44 PM
Tried that before I answered OPs query and guess what it just had an email option no live chat
on 18-01-2014 08:18 PM
Some of the help topics in the Contact Us section don't provide all options, but if you pick another one you should come across one with a Live Help link before too long.
on 18-01-2014 09:58 PM
on 03-04-2024 05:36 AM
Correct. eBay c.s. sent me an email explaining an eBay situation.
Said to contact back if I had further comments. Wrote a reply and twice
received message saying LIVE not available. Went to Help &Support,
only could talk to bot, or seems like a bot. Asked for phone call. Reply
was to send email & wait 24-48 hours for response.So where prior you
could get a c.s. to phone you, this option appears to be diminishing. Perhaps
they are running lean & don't have enough live people to respond to volume.
Not good situation, but maybe this is just temporary & will clear--let's hope.
on 03-04-2024 05:50 AM
It is over ten years since the person you are replying to asked
I hope they are not still waiting
And no, 24-48 hours is the scripted response to everything as,Ed by anyone