No communication from seller for over 4 months - how to get my refund

janahughes13
Community Member

Hi, how do I report a seller who didn't post my item for over 4 months and is not answering any emails? I cannot find any way to get my refund for the item, as all the links lead to the same page with my purchase history - as the item was paid for over 4 months ago, there are no active links next to the item to report this issue to ebay. Thanks. 

Message 1 of 5
Latest reply
4 REPLIES 4

No communication from seller for over 4 months - how to get my refund

Did you use PayPal to pay? If you did, you have 180 days since the date of purchase to open a case.

Message 2 of 5
Latest reply

No communication from seller for over 4 months - how to get my refund

Four months is far too long for anything to happen through eBay

 

 

 

If you paid with PayPal, you have 6 months

Message 3 of 5
Latest reply

No communication from seller for over 4 months - how to get my refund

Thank you so much, I didn't think about that. 

Message 4 of 5
Latest reply

No communication from seller for over 4 months - how to get my refund

Welcome to Ebay i just got scammed they sent me a false tracking number but there still allowed to sell you will never get a refund i cant

Message 5 of 5
Latest reply