— https://www.ebay.com.au/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4...
❝Here's what to do
- Find your order confirmation email. The subject line starts with "Order Confirmed".
- Select View order details in the body of the email.
- Select Contact seller.
- Select I haven't received my item yet.
- Choose No, I want to contact the seller.
- Fill in the details and then hit Submit.
You'll receive a confirmation email once you've created the request, which will include a link to view your request details. You can also check the status of your request by going to View order details in your order confirmation email, then selecting Resolutions.❞