i have had a nightmare with a seller who after describing a $500 turntable as mint condition and perfect shipped me a heavily used and dirty item. I took a video of the missing parts, damaged knobs and dirt and the seller admitted it was like that when it was shipped. the item didnt even match the auction photos.
they offered me a full refund which would have cost me $200 in return shipping or a partial refund. after taking the unit to a repairer and being quoted $240 to bring the unit back to mint condition, i offered to split the cost with the seller. they offered $70. i argued this wasn't enough and i stated if we couldn't work out a mutually agreeable position i would have to cut my losses leave negative feedback - which i did in the end as the seller basically lied about the item. i didnt want to accept a low offer of hush money once it became clear they where being dishonest.
they have claimed extortion and had the feedback removed even through it was fair. after emailing ebay to ask why the feedback was removed. they are accusing me of engaging in improper behaviour
"I assure you that this warning doesn't affect your account at the moment, however we respectfully request you refrain from this activity in the future."
it appears its a case of being guilty while proven innocent and it appears you cant even discuss your right to leave feedback with a seller who offered you money in the first place as it leave you open to an extortion claim?
the feedback was removed in a matter of hours there is no way the 30 or so emails between the seller and i have been reviewed. so im stuck with a $240 repair bill and a warning from ebay.
