Should a seller pay for repairs when the sent item was damaged ?

[lyndal1838]

Is it the item from the UK?

Did you contact the seller before leaving feedback?  What did they say?

[mandrake000 · Accepted solution]

In response to your question, the seller never responded back.  Have decided to ditch the broken turntable and buy a better one.

[springyzone]

It probably makes sense to replace it if it was broken.

What caused the damage, do you think?

Was it the post or do you think it may have had a fault when posted?

I had the feeling it may have been from the post.

But whatever, if the seller didn't even have the manners to reply to your query, I'd be giving them a neutral at best.

The true test of a seller is how they handle problems. No one expects freebies but damage to an item deserves being addressed.