30-06-2015 09:16 AM - edited 30-06-2015 09:19 AM
This new field in feedback that asks you to tick YES or NO if an item arrived on or before a certain date, seems to be a bad idea.
I just left feedback for an item I received this morning & purposely did not tick either of those boxes, just to see what would happen. As I clicked the submit button I had the daunting thought that it would not allow the feeedback to be posted because I hadn't ticked one of those buttons.
Thankfully it went through as normal. But now I'm thinking, because I didn't click either the YES or NO button, I hope that it doesn't affect my sellers' account in some way.
The reason I'm concerned about this is because I received an item last week that was delivered the day after eBays' last day in their estimated date range. According to this range, the item was supposed to be delivered last Thursday, but arrived on Friday. This was no fault of the seller, because the tracking showed it got held up at the Dandenong Mail Sorting Centre for an extra day. I gave them 5 stars by the way.
I didn't see this new yes/no delivery date field when leaving feedback for that seller, so it must have started some time after noon on Friday. Either that, or it isn't shown for tracked items, I don't know. I'm going to buy another item this week that I know will have tracking so I'll find out then I suppose.
What I don't like, is if an item is held up in the post & buyers automatically tick NO in that field, they could be going to harm their sellers' account through no fault of that seller. I wish eBay would stop putting obstacles in place for things that are out of the sellers control.
on 01-07-2015 12:32 PM