on 21-01-2015 01:52 PM
I bought a blouse Jul14, never received it. Contacted seller who says will send another. Haven't received it.
Asking seller for a refund, now he/she says no transaction record and doesn't know my buyer ID.
I printscreen from my paypal and attached to seller to prove I made payment with all transaction details (item id etc)
but seller just reply saying they can't find details.
I hope seller (toy8886) not being unethical and will refund me.
However, this experience has left a sour taste in my mouth and I would like to leave a negative feedback.
But item was paid for more than 6 months ago, and no link to leave feedback.
Any suggestions?
on 21-01-2015 02:05 PM
You can't do anything as you have left it too long. The seller could refund you but they can't be forced and neither can you leave any type of feedback after 60 days. eBay sent you automated feedback reminder after 30 days and reminded you you to open a PayPal dispute prior to the 45 day cut off for claims if there was anything wrong with the transaction.
You have unfortunately no recourse now.
21-01-2015 02:06 PM - edited 21-01-2015 02:07 PM
when you purchased it 6 months ago, you would have had a notice from Paypal that if there was a problemyou had 45days to lodge a dispute (and a further 20 days to escalate to a claim).... so, for 65 days you were covered with free Buyer protection by Paypal...
after that, no one can help you... that was the limit of your free ''insurance'' that you'd get your item.
eBay allow 60days to leave feedback, after that the transaction is closed off for feedback.
read the rules learn how eBay works and you'll have a much better buyer experience in the future.
on 21-01-2015 02:14 PM
@g0ingk00kies wrote:I bought a blouse Jul14, never received it. Contacted seller who says will send another. Haven't received it.
Asking seller for a refund, now he/she says no transaction record and doesn't know my buyer ID.
I printscreen from my paypal and attached to seller to prove I made payment with all transaction details (item id etc)
but seller just reply saying they can't find details.
I hope seller (toy8886) not being unethical and will refund me.
However, this experience has left a sour taste in my mouth and I would like to leave a negative feedback.
But item was paid for more than 6 months ago, and no link to leave feedback.
Any suggestions?
g0ing, Can I ask you, why you left it sooooooooo long ? You should have open a Case much much much much much earlier. At this late stage, I'm afraid to say you have absolutely no recourse. In the future, open a case within the time limits & pay via paypal and then you are covered. ps, you also cannot name the seller on here. It will be removed shortly.
on 21-01-2015 06:26 PM
97.9% - over 2,000 unhappy Buyer Experiences (I know, as a percentage of sales that is perhaps not so high - but still, will those 2,000 Buyers be running back to eBay ?) But it's AOK, because the Seller is Chinese
on 22-01-2015 03:56 AM
on 22-01-2015 09:44 AM
It is the percentage of defects compared to total sales so that explains why a high volume seller can take more 'hits'. There may indeed be many more buyers who haven't left any feedback so the percentage of defects would be even lower. Not saying they are not a detriment to ebay and should be gone but you cannot assume that ebay are not following their policy by restricting or banning high defect sellers without all the information.