on 26-06-2020 05:47 PM
So I went to purchase an item for $199 through the eBay app on my iPad. I have my paypal account connected in the app. Anyway I went to complete the purchase and I got an error saying my payment couldn't be processed. I tried three times with the same message. In eBay it does t have this item showing as one I have purchased. In my bank account there is 3 x debits for PayPal of $199. I check my paypal account and under activities the 3 payments are not listed???
on 26-06-2020 06:22 PM
on 26-06-2020 06:26 PM
on 27-06-2020 12:28 AM
@direwolf_gb wrote:
I just used the default method. I have it set to visa through my paypal account as default
Yes but you still have to select paypal in checkout, which then takes you to paypal to log in and complete the payment
But did you mean it's not showing the purchase in your purchase history?
Either way I'd be very quickly calling your bank and Ebay via live chat. That's a lot of money to be out of pocket
on 27-06-2020 05:20 AM
The eBay app is as buggy as the Ten Plagues of Egypt.
Once you have sorted out this payment mess, I very strongly suggest you don't use the app. You can still access eBay on your iPad - via Safari or whatever is your browser of choice. Make sure it is the full site, not the mobile version. (There should be a link at the bottom of the page if you need to switch.)