Opened packaging for a laptop advertised as new

1wally
Community Member

I bought a Toshiba Satellite Pro laptop  on ebay. It was advertised as new but the packaging when it arrived had the seal over the box and the  laptop broken. Also I have seen this seller advertise factory reconditioned laptops. When I searched google for the serial number on the laptop, this  one doesn't come up but similar ones come up with only 4 Gb of RAM while this one has 8 Gb.

Any thoughts on my course of acion as I'm not quite comfortable

Thanks

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Opened packaging for a laptop advertised as new

Hi , if new (in context effectively not previously registered, not obviously used , current retail model) you should be able to register in your name here.

 

Not sure that Toshiba honours warranty for one of their product items that a current owner may have been bought from an unauthorised Seller  

 

http://www.mytoshiba.com.au/support/warranty/statements

 

ps - package may have been opened in order to add additional memory

 

 

 

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