receiving a faulty item

[george9335]

I bought an item , it was faulty, I contacted the Seller, & he kept promising a  FULL  refund, right until the 180 days have expired!!!    Then he just didn't acknowledge my existance!!!

[sandypebbles]

One of the reasons buyers need to use the tools they are given to get their money back

= opening an item not as described dispute rather than let a seller string them along for six months