Can't remember password to change

cardsparkle
Community Member

I can't remember my ebay password and when I receive a temporary text message to change it I still have to submit my old password which is impossible. Is there any way I can retrieve the old one? Please help

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You need to phone eBay (or preferably get them to call you back) and sort the problem out with them.

 

https://ocsnext.ebay.com.au/ocs/cusr?query=1485