I am unable to change the postage amount in send an invoice.

My customer has requested express postage. They purchased the item but not yet paid for it requesting the postage be changed to express. I am unable to change the postage costs to express and to increase cost. I have previously made alterations the final value on an invoice but now it will not let me update. Is there something that I'm missing? What am I doing wrong?

View Entire Topic

Just add the correct postage, preview and send, DO NOT click recalculate.