How do I print a postage label after buyer pays with direct deposit?

oopty02
Community Member

The buyer paid with direct deposit into my bamk account. I then marked the item as paid. When I go to print the postage label it will not let me saying the item has not been paid for and that if I want to continue with postage I need to go direct through Aus Post.

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satpran
Community Member

The buyer has to complete CHECKOUT, then only you will be able to print labels