Pitney Bowes on line tracking..... where? how do I find a link to put what MAY be a tracking number?

Ebay Global Shipping program....... appears to be a big fail for my experience so far. I don't know if the seller had done a number on me, the tranport company or both. I have lodged a dispute with paypal, and now there is an email address for Pitney Bowes (there was not one previously) and what MAY be a tracking number. BUT...... I cannot find anywhere on the Pitney Bowes website to enter the number and see if it is a legitimate tracking number......... I can only find a search field have entered it in that and it comes back with nothing............. eBay was great 10 years ago, it has steadily gone down hill with scammers, (both sellers and buyers) and it appears little is being done about it.

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I had a seller that was totally discusted by the shipping cost that he cancelled the order. It was a bike part. about 6 inches by 8 inches and flat. The cost for the part was 15 pounds UK. They wanted 30 pounds UK for shipping to Australia. Cost of shipping is very inconsistent with PBI. I bought a wheel from the UK and the PBI shipping was 29 pounds. I recently purchased another item that had no tracking for two weeks-only the tracking number waiting for the designated courier to pick it up from the shop. PBI is not a good thing for buyers from my experience. It generally costs a lot more and takes a lot longer to receive the item. The best I have had from UK is under 2 days from an exhaust shop in UK to central NSW Australia with a normal courier company. The minimum from PBI is two to three weeks if you are lucky. They also take their payment instantly even when the item is pay after delivery.