Shipping keeps being wrong

So, 4 times I've tried to list an item, set the description, set the postage cost & charge for insurance with the prepaid Aust. Post 3kg domestic & international postal satchel, hit enter for list. 

 

4 times it's listed....with $3 for postage fee. So I go revise item, multiple times, check the postage is what I entered. Recheck item, still says $3 postage. Pull listing 4 times. 

 

I've been on chat with eBay staff twice. They keep telling me I've set the postage for $3, yet the site system should know that a prepaid Aust. Post 3kg domestic & international postal satchel is most definitely NOT $3. 

 

Anyone got any ideas? I'll check back later. TIA. 

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