have return item 2 weeks ago and still not got a refund

wound be good if you could contact someone at ebay but seems there are not into helping buyers only sellers 

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Answers (3)

You can contact ebay, the same as any user, buyer, seller, or even a guest, and you can normally achieve this in less than a minute. (during operating hours)

Buyers have ALL the power, providing they follow these rules:

 

Return an item for a refund | eBay

eBay is 100% about the buyer

 

Why can't you contact someone?

 

Did you follow the proper process for returning the item?

 

eBay gives buyers all the tools in the world, but you need to use them 

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