Items not appearing in searches

My sales dropped dramatically in both ebay stores and somehow I noticed that my items are not appearing in searches,  I have 2 Anchor stores and have around 2700 items in each store.  We do have a sale here and there so at some point something must be appearing.  I have been contacting ebay for 2 months now and at one point was told it was a IT problem but the last 2 times I have contacted them I was told I would get a response in 24-78 hours nothing has happened I am being ignored by them.  We have been selling product for years now and are registered for such and use the correct ebay categories.  I have noticed when searching for one product that none actually appear even though I would think other sellers would be listing the item so it may be a wide spread problem.  Does anyone have a solution I'm at my wits end trying to get an answer from EBAY.

Accepted Solutions (0)

Answers (1)

Answers (1)

2331 items showing on  the account you are using here